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North Natomas Branch - Member Service Specialist IV
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- Verifies signature cards in ECM (Enterprise Content Management).
- Process consumer loan applications and completes the fulfillment of loan when appropriate.
- Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
- Frequent routine and complex verbal and written communication with the following departments:Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training, Loan Processing and Underwriting, Operations Advisors, Auditing, and Corporate Services/Facilities.
- Technical: Basic knowledge in the following systems/applications:Microsoft Office (Word, Excel, Outlook and PowerPoint), eFunds, EnAct (referrals, uncovering opportunities and reviewing balances), ECM, Springboard, DSUI / TNav, SBO, HRIS (ADP), Concur, Relationship Manager.
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