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NOC Technician
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$33.78 an hour
- This will be hybrid, with 3 days in the office and 2 days are WFH. This schedule will be decided at the beginning and remain the same.
- The NOC Technician will be responsible for monitoring network events, initiate incident, perform high level triage and manage escalations and notifications in a 24 by 7 environment.
- The NOC technician is expected to be able to diagnose hardware, software and system issues.
- Answer customer calls, create tickets and perform initial triage for issue resolution
- Monitor network alarms, create tickets and perform initial triage for issue resolution
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