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NOC Technician
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Full-time
- NOC Technician - Chicago, IL
- The NOC Technician/Analyst is part of a team who is responsible for providing 24 x 7 365 infrastructure and applications management, support and monitoring of IT systems.
- Using IT Operations monitoring and management tools, the analyst will provide technical troubleshooting, oversight, and escalation for complex network, server, and storage incidents.
- NOC Technician/Analysts will support Enterprise Applications, Architecture and Infrastructure with hardware break/fix, vendor interaction, maintenance, and system updates.
- These roles will serve as the Incident Manager for major incidents that require coordination of communications, tracking of issues and escalation to management.
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