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NOC Engineer I / II
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Full-time
- Their primary function is 24x7x365 Network monitoring, ticket creation and driving issues to resolution.
- This includes not only the technical troubleshooting, but accurate, timely verbal and written communication to both external customers and internal stakeholders.
- Additional functions include completing internal projects related to equipment and network tools acceptance, assisting FiberLight customers with new circuit activations, and assisting the junior technicians on processes and best practices.
- DWDM, SONET, Ethernet, troubleshooting, Monitoring, Transport, Juniper, Cisco, noc center, Layer 1
- Candidate MUST come from LUMEN / ZAYO / COX / WINDSTREAM
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