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Network Engineer
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- Provide 2nd level support on daily voice, video, collaboration tools and network infrastructure tasks and issues reported by user support desk
- Intermediate knowledge on Cisco Unified communication components such as communication manager, video communication servers, meeting servers, telepresence management servers, collaboration tools and endpoints
- Knowledge in scripting language – Python to write automation for Cisco Unified Communication components (Postman, APi Calls, Website development, Ansible, Terraform,
- Intermediate knowledge on configuration and troubleshooting of Cisco Call manager voice and video endpoints, voice gateway routers, PSTN access.
- Intermediate knowledge on configuration and troubleshooting of Cisco expressways, TMS, CMS infrastructure.
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