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Multi - Unit Ops Manager
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- Job Summary:The Multi-Unit Ops Manager provides overall leadership and direct supervision of Dogtopia franchises operating under the Red Barn Dog Holdings, LLC entity to ensure that each location General Manager (GM) or Assistant General Manager (AGM) meets or exceeds the established operating plan for their individual unit.
- The Multi-Unit Ops Manager will serve as the primary leader in the absence of a GM when needed.
- The Multi-Unit Ops Manager will ensure operational compliance, prioritize safety, and drive sales in conjunction with the corporate marketing team and the General Managers.
- They are also responsible for enhancing the pet parent experience to support regional sales while maximizing bottom-line profitability.
- Communicates direction, process, and strategy to GMs/AGMs in the stores and measures overall performance of KPIs.•Provides feedback and insight into the performance of GMs/AGMs and the store teams.
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