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MS Support Analyst II Who Is a Technical Whiz
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Full-time
- Join our growing Managed Services team as an MS Support Analyst II and play a key role in delivering exceptional technical support and legendary customer service!
- Be a hero in our Service Desk, handling customer inquiries via email, phone, and more.
- As a Level II Support Analyst, you'll troubleshoot and resolve client issues remotely and onsite, keeping them up and running.
- Install PC, server, network, and BDR hardware and software, ensuring successful project completion and client transitions.
- Handle on-call duties when needed, addressing after-hours tickets and supporting backup solutions.
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