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Mobile Device Support Associate
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- Mobile Device Support Associate
- Support clients utilizing systems, focusing on rugged tablets and laptops used in field environments with LAN, WiFi, and cellular connectivity.
- Responsibilities include hardware/software setup and support, network and cellular configuration, and troubleshooting.
- Provide accurate and timely solutions to end-user problems with rugged tablets/laptops and networking under direct supervision.
- Perform restorative and maintenance actions remotely or on-site using basic troubleshooting skills.
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