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Merchandise And Replenishment
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- The Merchandise & Replenishment Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place!
- Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs
- Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events
- Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand
- Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service
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