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Medical Support Assistant (Advanced)
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Full-time
- Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
- Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
- Education or Experience: One year above high school; OR Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR Experience/Education Combination.
- 3) If an employee was converted to Title 38 hybrid status under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.
- Evidence of work in a clinic setting with multiple inputs (in person, telephone, instant message communications) that need timely and professional resolution.
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