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Manager - Web Experience
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- Freshworks cloud-based software suite includesFreshdesk(omni-channel customer support),Freshsales(sales automation),Freshmarketer(marketing automation),Freshservice(IT service desk),Freshchat(AI-powered bots), supported by Neo, our underlying platform of shared services.
- The UX Content Strategy function at Freshworks is a critical part of our mission to create a customer-centric website and digital experience.
- As an expert in user experience and content strategy for corporate websites, youll blend qualitative and quantitative insights with industry best practices to redesign, scale, and optimize digital journeys.
- Define, evangelize and continuously evolve the UX content strategy for Freshworks.com.
- Architect sitemaps, page templates, content models, briefs, and other web content strategy artifacts.
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