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Manager, Technical Support - Apptio FinOps
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Full-time
- We are seeking an individual with support management experience for our Apptio SaaS solutions.
- Reporting to the Director of Global Support, this individual will work closely with our Customers, Customer Success Managers, TechOps, Field Delivery, Product Management and Engineering, leading a team of Technical Support Engineers, to provide incident and escalation management for technical and account escalations.
- This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship.
- Apptio is the CIO’s business management system.
- Our TBM solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis.
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