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Manager Performing Loan Servicing (on - Site)
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- Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies.
- Our clients are businesses that own mortgage loans (such as banks and real estate investment firms).
- The Manager Performing Loan Servicing is responsible for directly assisting the Director in the daily operations and makes sure the assets under their leadership perform to acceptable levels set forth by upper management.
- Directly manage Performing Collections (current to 60 DPD) functions as well as Inbound customer service call volume and service levels.
- May assist in developing and managing dialer campaigns tailored to the characteristics of each portfolio.
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