Upvote
Downvote
Manager, Operations Command Center
Share Job
- Suggest Revision
Full-time
- Manager of the Operations Command Center is responsible for control functions within the Operations Division in support of the mission to deliver best-in-class service to our members.
- Key control functions managed within the Command Center include operational and strategic planning, budgeting, reporting, performance management and data analysis, workforce management, portfolio management, operational risk management, vendor management, conducting ongoing external benchmarking, and development of associate engagement strategy.
- Provide leadership for the functional area within the Command Center.
- Partner closely with Claims, Customer Service, Enrollment, Medicare, and Support Sen Ices teams to drive improvement in associate engagement, satisfaction, and communication.
- Develop, execute, and measure an Operations Associate Engagement Strategy
Active Job
Updated TodaySimilar Job
Relevance
Active