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Manager of Customer Support
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- The Manager of Customer Support will lead a team of customer service representatives to deliver exceptional client support.
- Responsibilities include daily team coaching, addressing complex inquiries, and serving as the escalation point for support and payment issues.
- The Manager will research pricing, identify obstacles to customer satisfaction, and cultivate a customer-centric culture to drive account growth and retention.
- This position is a hybrid role based in Atlanta, GA.
- Recruit, train, and manage customer support professionals, providing constructive feedback and fostering a collaborative, positive work environment.
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