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Manager, Global Social Media & Sys Suppt
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Full-time
- Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages that you already know and love.
- The Global CxO - CC Manager Global Social Media and Privacy Support is responsible for coordinating and supervising the day-to-day system support activities for the Global Consumer Care (GCC) organization at the Global, Regional and Market levels.
- partnering with Privacy, Corporate Technology (CT), and other cross-functional partners to lead the strategic and tactical assessment, design, implementation, maintenance, and global standardization of the Tier 1 processes required to comply with Data Subject Access Rights (DSAR) defined within Local Privacy Regulations across multiple countries,
- Leading remediation, optimization, and standardization of social account credential management.
- Performing periodic reviews of Active Directory (AD) Groups used to enable access to a subset of systems and other periodic review activities for systems including but not limited to: Sprinklr, Jira, and web forms on Salesforce Communities.
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