Discover Financial Services, Inc

Leads the design and development of internal support initiatives to teams such as talent acquisition, talent development, knowledge management, and process management.. 8+ years of experience in Lean Six Sigma Black Belt/Continuous Process Improvement Manager; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; Strategic Communications; Performance Measurement; Coaching & Professional Development. Lean Six Sigma Black Belt. Lean Six Sigma Black Belt certification. Whitehall Customer Care Center – Counting Down to the 2024 Grand Opening!

continuous improvement

Manager Continuous Improvement - Home Loans With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Responsible for the planning and execution of multiple Lean projects that will translate company strategies into action, deliver significant ROI, reduce risk, and achieve strategic objectives. Serves as a mentor and partner with business units to identify future opportunities and supports talent acquisition/development initiatives.
Serves as a trusted adviser to senior business stakeholders, spearheads innovative solutions, while partnering with key support functions such as Finance, HR, and Compliance during implementation. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.
Responsibilities Enhances the professional development, team cohesion, and morale for a team by conducting regularly scheduled coaching sessions, performance reviews, and team collaboration activities.
Leads the design and development of internal support initiatives to teams such as talent acquisition, talent development, knowledge management, and process management.
Partners with other areas to promote the business unit and deliver enterprise-wide strategic-level presentations
Supports project pipeline and Lean portfolio development by forging close relationships with senior leaders to identify the most critical process improvement opportunities across the company, based on findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee, and balanced scorecards.
Builds relationships with key constituents necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change.
Supervises multiple team members on deliverables throughout the project lifecycle that are completed under DMAIC and DMADV frameworks to ensure projects are complete on schedule, within budget, and within quality requirements.
Minimum Qualifications At a minimum, here’s what we need from you:
Bachelor's Degree in Industrial Engineering, Statistics, Operations Management
7 to 10 years of experience in project management, leading cross-functional teams; 7+ years of experience in Lean, Six Sigma, or related continuous improvement areas; 5+ years of experience in coaching, mentoring, and developing direct reports; Lean Six Sigma Black Belt/ Continuous Process Improvement Manager; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; Strategic Communications; Performance Measurement; Coaching & Professional Development
In lieu of a degree, 15+ years of experience in Continuous Improvement, Lean, and Six Sigma
Preferred Qualifications If we had our say, we’d also look for:
Master's Degree in Industrial Engineering, Statistics, Finance, Operations Management
8+ years of experience in Lean Six Sigma Black Belt/Continuous Process Improvement Manager; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; Strategic Communications; Performance Measurement; Coaching & Professional Development
Project Management Professional (PMP) or Master Black Belt
What are you waiting for? Apply today!
And by the way, while you’re waiting to hear from us, don’t forget to check out the great benefits Discover offers.
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover.
Application Deadline:
The application window for this position is anticipated to close on Mar-12-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. About This Role
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description: Responsible for the planning and execution of multiple Lean projects that will translate company strategies into action, deliver significant ROI, reduce risk, and achieve strategic objectives. Serves as a mentor and partner with business units to identify future opportunities and supports talent acquisition/development initiatives.
Serves as a trusted adviser to senior business stakeholders, spearheads innovative solutions, while partnering with key support functions such as Finance, HR, and Compliance during implementation. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.
Responsibilities Enhances the professional development, team cohesion, and morale for a team by conducting regularly scheduled coaching sessions, performance reviews, and team collaboration activities.
Leads the design and development of internal support initiatives to teams such as talent acquisition, talent development, knowledge management, and process management.
Partners with other areas to promote the business unit and deliver enterprise-wide strategic-level presentations
Supports project pipeline and Lean portfolio development by forging close relationships with senior leaders to identify the most critical process improvement opportunities across the company, based on findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee, and balanced scorecards.
Builds relationships with key constituents necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change.
Supervises multiple team members on deliverables throughout the project lifecycle that are completed under DMAIC and DMADV frameworks to ensure projects are complete on schedule, within budget, and within quality requirements.
Minimum Qualifications At a minimum, here’s what we need from you:
Bachelor's Degree in Industrial Engineering, Statistics, Operations Management
7 to 10 years of experience in project management, leading cross-functional teams; 7+ years of experience in Lean, Six Sigma, or related continuous improvement areas; 5+ years of experience in coaching, mentoring, and developing direct reports; Lean Six Sigma Black Belt/ Continuous Process Improvement Manager; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; Strategic Communications; Performance Measurement; Coaching & Professional Development
In lieu of a degree, 15+ years of experience in Continuous Improvement, Lean, and Six Sigma
Lean Six Sigma Black Belt certification
Preferred Qualifications If we had our say, we’d also look for:
Master's Degree in Industrial Engineering, Statistics, Finance, Operations Management
8+ years of experience in Lean Six Sigma Black Belt/Continuous Process Improvement Manager; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; Strategic Communications; Performance Measurement; Coaching & Professional Development
Lean Six Sigma Black Belt
Project Management Professional (PMP) or Master Black Belt
What are you waiting for? Apply today!
And by the way, while you’re waiting to hear from us, don’t forget to check out the great benefits Discover offers.
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover.
Application Deadline:
The application window for this position is anticipated to close on Mar-12-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Never get tired of learning Mentors, a Tech Academy, Shine Brighter U: there are all sorts of ways to develop as part of our team. We hope they inspire you to grow. After all, brighter futures are what we’re all about.
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