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Manager, Conference Services
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- At Great Wolf, the Conference Services Manager is responsible for the successful outcome of meetings, events and programs from pre-arrival through post-departure while enhancing the client experience and revenue through upselling and on-site revenue generation.
- Assists with 30-60-90 day catering forecast that is prepared weekly
- Completes Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed upon details and pricing for the meeting, event or program
- Conduct weekly BEO meetings to discuss events with the director of food & beverage, banquet manager, banquet chef and all relevant personnel to maximize budgets/sales goals and operational execution
- Acts as a liaison between lodge and groups, ensuring meeting space is appropriately set up and handles any special client requests and activities on or off-site
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