Glidewell Dental

Responds to maintenance inquiries via all communication methods, such as by phone, email, walk-ins, ticketing system, and directs to appropriately; dispatch technicians as needed.. Maintains and updates project lists and Smartsheet.. Schedules and coordinates meetings, events, interviews, appointments, and/or other similar activities for supervisors and maintenance manager.. Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology.. Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

maintenance coordinator

Description Position at Glidewell Dental Essential Functions: <ul><li>Provides administrative support for maintenance team including but limited to coordinating and prioritizing service requests, handling billing, and maintaining reports.</li><li>Oversees and vets all incoming maintenance requests. Examines and prioritizes requests to determine work to be completed or best course of action. Processes requests by determining urgency, involvement of team members, escalates for approval when necessary, and inputs requests into queue system. </li><li>Schedules, assigns, tracks, and maintains all preventative maintenance, corrective maintenance, and maintenance requests; updating relevant stakeholders on request status. </li><li>Coordinates projects with team members, supporting teams, affected customer/department, vendors, etc. to ensure a smooth transition and prevent impact to the business. </li><li>Responds to maintenance inquiries via all communication methods, such as by phone, email, walk-ins, ticketing system, and directs to appropriately; dispatch technicians as needed. </li><li>Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments.</li><li>Sorts, files and maintains necessary records related to maintenance and repair work. </li><li>Collects and updates data and information and provides reports and basic analysis for the department. Checks information for accuracy.</li><li>Coordinates and communicates with maintenance management daily on status of all work orders.</li><li>Travels to and inspects work sites, responding to complaints and evaluating status and needs.</li><li>Tracks progress of all work orders/projects/tasks, updates internal tracking system and provides updates to requestors in a timely manner.</li><li>Prepares weekly project status reports on assigned projects, and sets up progress meetings with the maintenance team.</li><li>Maintains and updates project lists and Smartsheet.</li><li>Researches vendors for pricing and availability; coordinates schedules with vendors.</li><li>Acquires contractor quotes, requests insurance certifications and processes invoices for payment release.</li><li>Places and tracks orders for materials and accessories for completion of work orders under direction of management and/or maintenance team.</li><li>Field phone calls in support of work orders/tasks/projects, following up on issues and requests as required.</li><li>Tracks and maintains material inventory. Identifies and resolves maintenance, materials, supplies and staffing problems.</li><li>Assists in preparing credit card statements for management. </li><li>Schedules and coordinates meetings, events, interviews, appointments, and/or other similar activities for supervisors and maintenance manager. </li><li>Performs other related duties and projects as business needs require at direction of management</li></ul> Education and Experience: <ul><li>High School Diploma or GED. </li><li>Minimum of three (3) years of administrative experience. </li><li>Minimum of three (3) years of experience in a customer facing role.</li><li>Minimum of two (2) years in a construction, maintenance, HVAC, repair, or similar field. </li><li>Previous hand-on maintenance, repair, construction, or related experience highly preferred.</li><li>Previous project management experience, a plus.</li></ul> Special Requirements/Certification: <ul><li>Valid driver's license and acceptable driving record</li></ul> Pay Range: 22.00-28.00/hr Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell! In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more! Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.

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