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Litigation Business Systems Consultant
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$58,000 - $70,000 a year
Full-time
- The individual will be a Litigation Business Systems Consultant (LBSC) and is expected to work with the Senior Litigation Product Manager to develop requirements, work with the Litigation Technology Solutions (LTS) team, the IT organization and the application vendor (Litify) to configure functionality and oversee UAT to ensure quality solution delivery that supports the broader department objectives and long-term roadmap.
- Provides guidance, assistance, coordination, and follow-up on Litigation employee inquiries and in the resolution of reported system problems or malfunctions.
- Work with the litigation and claims users to make changes in Litify, following proper QA and launch procedures.
- Complete standard Salesforce admin tasks such as setting up users, profiles, roles and configuring reports and dashboards.
- Provide expertise and advice on best practices and be able to detail pros and cons of alternate solutions.
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