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Lead Verint Systems Engineer
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$50 - $55 an hour
- Serve as Lead Engineer, responsible for operational oversight, maintenance, and administration of IPC and Verint Call Recording systems, and ensuring redundancy, fault tolerance, and data integrity are fully operational.
- Demonstrate mastery in troubleshooting and resolving technical issues related to Verint solutions, provide expert-level guidance to other team members, and serve as escalation point for peers, traders, and external business units.
- Through extensive prior experience, identify deficiencies in environment configuration and make recommendations to management for design and architecture improvements to further system reliability.
- IPC or Verint Call Recording systems.
- Strong understanding of telecommunication and VoIP systems
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