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Lead Software Engineer, SRE
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- Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
- We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed.
- TheService Reliability discipline is at the cutting edge of DevOps and cloud-native architecture.
- Consult with internal teams, assisting with instrumentation, monitoring, and alerting of microservices on AWS to ensure reliability and performance
- Develop and integrate solutions to enhance system observability, including: deployment and management of OpenTelemetry collectors and management of integration configurations with Terraform
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