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Lead Patient Access Rep Facility: Beth Israel Lahey Health - Non Executive, 04 / 05
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- The Senior Patient Access Services Representative contributes to the continuous improvement of the team’s overall performance.
- Efficient and effective performance of colleagues on a day to day basis (work schedules, department performance metrics, and adherence to LHMC policies).
- Continuous improvement of the overall performance of the team by proactively identifying problems and proposing solutions for the Manager’s review.
- Serves as a role model for customer service and colleague engagement at all times.
- Assures team members’ adherence to all Lahey Hospital and Medical Center policies and procedures, including dress code, attendance, etc.
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