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Lead Director Observability Operations
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- The Lead Director will act as the product owner for several key observability platforms, providing technical guidance, support, and leadership.
- Minimum 8 years of IT industry experience with 5+ years of experience leading teams in the IT operations, DevOps, SRE, or observability space within a large enterprise (Fortune 100) environment.
- 5 years of Experience implementing observability solutions for component and application performance monitoring, real user monitoring, log management, incident management and triage, data analysis, and events management.
- 5 years of experience in ITSM, change management, and IT Operations; experience with ServiceNow ITOM and/or other AIOps platforms a plus).
- Preferred QualificationsKnowledge of the healthcare industry's regulatory landscape, particularly in the context of data security and privacy, is desirable.
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