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Lead Customer Success Specialist - Mon - Fri, 8:00am - 4:30pm Shift
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$50,000 - $81,000 a year
Full-time
- The Lead Customer Success Specialist provides a vital link between Exact Sciences customers, the Sales team, and the commercial operations group.
- The Lead Customer Success Specialist is responsible for maintaining a high standard of service with between the Customer Success Specialists and the Field Sales personnel.
- Assist the Supervisor/Manager with leading the daily activities of the Customer Success team.
- Continuous improvement of the Sales Training Program for new sales representatives.
- Establish and maintain the Customer Success Specialist Training program.
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