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Lead Care Manager Alameda
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- The Lead Care Manager (LCM) is responsible for case management of members and their families in obtaining and understanding services and programs available through the Enhanced Care Management (ECM) program.
- The Lead Care Manager is an energetic self-starter who can function comfortably in a team environment and independently and relates well to co-workers and external representatives.
- The Lead Care Manager is responsible for an assigned caseload of adult and pediatric members.
- Ensure that prescribed treatments and interventions are being followed and communicate to PCP and specialty care providers any significant changes to member's concerns along with any updates on member’s status.
- Resource Referral: Identify and connect members with appropriate community resources, support services, and programs to address their needs, such as housing assistance, financial aid, or counseling services.
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