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L2 Desktop Support Specialist
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- Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.
- Data Center Operations
- Advanced ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
- Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
- Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 2007, Windows 10) and office automation software, with expert level knowledge in at least one area of specialization.
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