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- The Wardrobe Specialist-Keyholder is responsible for contributing to the store sales by providing The St. John Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing St. John.
- Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management
- Demonstrates the Relationship Selling Skills from the 5 Star Service program to actively develop new clients and further develop existing client relationships
- Demonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trends
- Has a strong knowledge of the alteration process and fitting a client for alterations
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