Kyndryl

As a member of the Business Operations team, you will oversee and lead the end-to-end process for the IT Vendor management program within all CIO. Due to this process ownership, you will partner with Legal to ensure vendor contracts have proper terms and protections, compliant with standards and relevant regulations.. Implement and maintain an asset management solution for IT hardware and software. For non-sales roles, you may be eligible for Kyndryl’s Growth Driven Profit-Sharing plan.. Experience in IT procurement required with direct, hands-on experience managing and executing sourcing and contracting activities for hardware, software, and professional services.. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

business operations manager

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a member of the Business Operations team, you will oversee and lead the end-to-end process for the IT Vendor management program within all CIO. Due to this process ownership, you will partner with Legal to ensure vendor contracts have proper terms and protections, compliant with standards and relevant regulations. It is crucial to build and maintain vendor/contractor relationships with the objectives of eliminating inefficiencies, reducing total costs, and increasing productivity. Vendor Management: <ul><li>Work with the IT team and vendors to negotiate the best rates/ costs for IT purchase</li><li>Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history</li><li>Implement and maintain an asset management solution for IT hardware and software</li><li>Assist in refinement/development and implementation of purchasing procedures to process bids and purchase orders</li><li>Verify compliance with applicable state laws and regulations</li><li>Evaluate and monitor vendor performance to ensure compliance with contractual obligations and to determine need for changes</li><li>Identify and report on savings, risks, and upcoming opportunities as needed</li><li>Maintain data sets in relation to contract renewals, open purchase obligations and future commitments</li><li>Prepares detailed supplier vendor assessments, analyzing vendor supplier performance to evaluate compliance, quality assurance and service levels and insist on corrective action as necessary</li><li>Determines operational strategies by monitoring key metrics</li><li>Provide input to the project manager by identifying and evaluating state-of-the-art technologies and defining user requirements</li><li>Define resource forecasts for each vendor that is in alignment</li><li>Interacts with strategic supplier to ensure that daily operations meet contractual obligations and outcomes</li><li>Coordinate all RFI/RFP/RFQ processes</li><li>Develop the request documents, facilitate the evaluations, negotiations and contracting </li></ul>If you are hired, the anticipated compensation range for the position $134,530.00 to $322,880.00 is based on a full-time schedule. Your ultimate compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. If this is a sales role, you may be eligible for additional incentive compensation opportunities. For non-sales roles, you may be eligible for Kyndryl’s Growth Driven Profit-Sharing plan. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Experience in IT procurement required with direct, hands-on experience managing and executing sourcing and contracting activities for hardware, software, and professional services. <ul><li>5+ years of experience in Vendor Management</li><li>10+ years of experience in Business Operations</li><li>Advanced knowledge of procurement and contract management, including best practice procurement concepts</li><li>Ability to write and interpret contract terms and conditions</li><li>Strong knowledge of IT Supplier base</li><li>Experience in negotiating IT contracts</li><li>Ability to understand financial terms of contracts and identify cost savings</li><li>Must possess excellent written communication skills, including ability to prepare accurate and appropriate documentation and to review, proofread and check documentation for accuracy </li></ul>Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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