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IT Support Specialist
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- The IT Support Specialist will be responsible for providing technical assistance and support to our users, ensuring efficient and effective operation of computer systems, networks, and software applications.
- The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused approach to IT support.
- Investigate, diagnose, and solve IT hardware and software issues or other service requests.
- Maintain accurate records of IT support requests and resolutions using a ticketing system.
- Up to date on the latest IT hardware and software trends
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