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IT Support Specialist
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- As the Administrative Support Specialist, the duties may include fielding telephone calls, assisting with funeral and event arrangements, receiving, and directing visitors, word processing, filing and oversight of various assigned functions.
- Specific Tasks and Responsibilities: Review diagnostics and assess the functionality and efficiency of systems Implement security measures Monitor security certificates and company compliance of requirements Offer technical support to company staff and troubleshoot computer problems Install and update company software and hardware as needed Anticipate and report the cost of replacing or updating computer items Telephone Management: Answering phone, fielding calls, delivering messages.
- Enter cases into internal software, filing of appropriate paperwork in a timely manner.
- Assist all departments as needed, Funeral Directors, Office Manager, internal staff & part time staff in clerical duties, support, backup, etc.
- IT specialist provides direct support to users across the organization.
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