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IT Support Specialist
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- The Des Moines Area Regional Transit Authority (DART) is seeking an IT Support Specialist to join our team.
- The IT Support Specialist assists end users in resolving hardware and software issues by fielding helpdesk requests, diagnosing problems, and performing troubleshooting activities to resolve the issue.
- The IT Support Specialist will provision new users and computers and provide end user onboard training on technology solutions.
- Assist IT staff with implementation, upgrades, and support of new or existing software and hardware per the direction of the Network Administrator or Information Technology Director
- In conjunction with the Network Administrator, work with stakeholders to identify business needs, and develop technological solutions to meet those needs.
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