Encore Strategic

IT Project Tech – Hybrid (Elizabeth City, Dare County, or Currituck County)Shoshin Technologies is a fast-growing MSP providing cutting-edge IT services for small businesses on the Outer Banks and northeastern North Carolina.. We’re a friendly, tight-knit team that provides extensive opportunities for touching new and diverse technologies and career growth.. We’ll set you up with:Guaranteed salary 45-60K with opportunities for bonusesHybrid (in office, on-site, and remote) work and all the equipment you’ll need to be effectiveA friendly, open-minded team where you can ask questions and bring your ideas to the tableContinued IT training opportunities and support for career developmentComprehensive benefits including health insurance, retirement, PTO, and your birthday off from work!. Here’s what you’ll do:Provide support and training for client systems, including monitoring, diagnostics, troubleshooting, and repair.. Document, report, track problems, and follow up to ensure quick resolution.

it project

IT Project Tech &ndash; Hybrid (Elizabeth City, Dare County, or Currituck County)Shoshin Technologies is a fast-growing MSP providing cutting-edge IT services for small businesses on the Outer Banks and northeastern North Carolina. We&rsquo;re a friendly, tight-knit team that provides extensive opportunities for touching new and diverse technologies and career growth. We&rsquo;re looking for a driven project tech to join our friendly, professional team.We&rsquo;ll set you up with:Guaranteed salary 45-60K with opportunities for bonusesHybrid (in office, on-site, and remote) work and all the equipment you&rsquo;ll need to be effectiveA friendly, open-minded team where you can ask questions and bring your ideas to the tableContinued IT training opportunities and support for career developmentComprehensive benefits including health insurance, retirement, PTO, and your birthday off from work!Here&rsquo;s what you&rsquo;ll do:Provide support and training for client systems, including monitoring, diagnostics, troubleshooting, and repair.Assist in defining system hardware and software specifications and configurations.Design, implement, upgrade, test, and troubleshoot networking, IT systems, and applications at customer locations.Propose and implement system and application enhancements.Collaborate with customers, vendors, and other support technicians on our team.Document, report, track problems, and follow up to ensure quick resolution.Communicate effectively with team members and clients through tickets, emails, and face-to-face while onsiteRequirements:2-3 years IT experienceLocal to Elizabeth City, Dare County, or Currituck County NCValid driver&rsquo;s license, reliable transportation, and willingness to visit client sitesMicrosoft stack (O365, Exchange Online, SharePoint Online, Intune, Azure AD, Teams, as well as Windows Server)Basic understanding of virtualization platforms such as VMware or Hyper-VUnderstanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and FirewallsFamiliarity with Citrix XenApp and ConnectWise preferredStrong positive mentality, problem-solving, communication, and teamwork skills, passion for helping non-technical end usersMSP experience and/or IT/Networking certifications (CompTIA, Microsoft, etc.) a big plus!Ready to Apply?Quick apply with your resumeGet a head-start on the application process here:

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