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IT Operations Manager
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- Tarrytown Expocare (a rapidly growing national pharmacy servicing the IDD community) is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management.
- This includes the data centers, Microsoft 365, Meraki networks, Windows servers, Ring Central VoIP, Citrix VDI environment, and windows desktop endpoints.
- Identify key reports providing metrics for IT services (system availability, incident management, problem management)
- Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB
- Data center operations
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