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IT Operations Analyst, Jr
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Full-time
- EWOCS provides communication systems maintenance, operations, and support services for voice, video, data and infrastructure yielding a robust communications capability for a wide range of customers in a dynamic launch environment.
- The Help Desk Specialist / Operations Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions.
- Completes system programming and optimization as part of the installation process.
- Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
- Travels frequently to customer sites and performs field technician service duties as assigned.
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