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IT Manager (Outage Management Program)
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Full-time
- Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems.
- Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures.
- Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs).
- Ensures disaster recovery is in place for critical systems.
- Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service.
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