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IT Help Desk Support Specialist
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$19.23 - $22.6 an hour
- Prototype:IT is seeking IT Help Desk Support Specialists who are problem-solvers with a desire to grow their IT knowledge in a challenging and fast-paced environment.
- Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
- Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.
- IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.
- Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
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