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IT Field Engineer
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Full-time
- We are on the search for the next great IT Support Technician.
- When you join our service delivery team as an IT Support Technician you will utilize several skills to provide all-star customer support to our clients, occasionally serving them onsite at their location.
- The IT Support Technician will assist end users in resolving hardware and software issues by fielding telephone calls and/or through email communication, diagnosing problems and performing troubleshooting activities.
- Willingness to work flexible hours and participate in on-call rotation when necessary to achieve client and team goals
- 3 years phone support experience and a strong customer service background.
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