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IT Engineer
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- Provide IT Service Management development expertise across Brown Forman IT and provide support and oversight in all aspects of the Enterprise Service Management environments including design, development, architecture, administration, implementation, availability, reliability, performance, monitoring, troubleshooting, and security.
- Including but not limited to ITSM tool management, ITAM tool management, Xtraction reporting system, Discovery platforms, Automation for ITSM, and ITAM.
- Responsible for IT Service Management, Asset Management, and acts as a liaison for technology solutions based outside of Brown-Forman.
- Technical Impact Analysis as it relates to the Brown-Forman IT ESM.
- Coordinates and creates documentation and procedures as they relate to the Brown-Forman IT ESM team.
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