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IT Desktop Analyst
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- Desktop Analyst needed for global law firm.
- Provide general hardware and software support services to the Firm's end-user population.
- A. Support Services:Provide onsite and remote technical support to the firm's user community including, but not limited to, troubleshooting, installation, configuration and maintenance of firm approved applications, end user hardware, peripheral devices and other technologies.
- Set-up audio-visual equipment; including audio and video teleconferences, PowerPoint presentations and web conferences.
- Utilize independent judgment and discretion in escalating issues to system engineers or other IT resources as well as informing supervisor and IT management as necessary.
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