Riverside University Health System

Stakeholders supported by this position include the Medical Center (MC), Community Health Centers (CHC), Correctional Health Service (CHS) and Inpatient Treatment Facility (IT), Public Health and Behavioral Health under the RUHS Umbrella.. ServiceNow Developer :- ServiceNow platform development- JavaScript, AngularJS, HTML, CSS- ServiceNow scripting in Glide, Jelly, and Jelly Script- Web services integration (SOAP, REST, JSON, XML)- ServiceNow Service Portal development- ServiceNow UI Scripting and UI Policies- ServiceNow Automated Testing Framework (ATF)- ServiceNow Workflow design and development- ServiceNow Performance Analytics and Reporting- ServiceNow CMDB and Discovery. See the listMISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).. (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions.. (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside.

business systems analyst iii

Salary : $100,793.68 - $141,015.68 Annually Location : Moreno Valley Job Type: Regular Job Number: 23-86117-13 Department: RUHS-Medical Center Division: Information Services Opening Date: 12/07/2023 Closing Date: Continuous About The Position Click Here to learn more about reasons to work for the County of Riverside! The Riverside University Health System (RUHS) - Information Services has an opening for an IT Business Systems Analyst III in Moreno Valley who will be responsible for web development. The selected candidate will create and manage Content Management Systems in a Windows environment (DNN Software, Drupal, and SharePoint). Extensive web/application and programming experience is required This position will also be responsible for managing and building ruhealth.org, ruhs-intranet, and ServiceNow Platform sites as required. The position requires regular office hours and is not a telecommuting position. The position will work a 9/80 schedule with every other Friday off with a start time between 7:00 a.m. and 8:00 a.m. Additionally, On-Call as needed, on a rotating basis and must be able to work occasional overtime via telecommuting in the evenings or weekends. Stakeholders supported by this position include the Medical Center (MC), Community Health Centers (CHC), Correctional Health Service (CHS) and Inpatient Treatment Facility (IT), Public Health and Behavioral Health under the RUHS Umbrella. Incumbents exercise a high degree of independent judgement, providing project oversight and performing the most complex assignments that require extensive knowledge and proficiency in all areas of technology. Competitive Candidates Will Have: Drupal Developer:- Drupal site building and architecture- PHP, HTML, CSS, JavaScript- Drupal module development and customization- Theming in Drupal using Twig templates- Drupal data migration and integration with external systems- Content modeling and taxonomy in Drupal- Drupal performance optimization and caching strategies- Drupal security best practices and module development- Version control with Git, including Git branching and merging- Familiarity with Drupal 8/9 APIs and Symfony framework ServiceNow Developer :- ServiceNow platform development- JavaScript, AngularJS, HTML, CSS- ServiceNow scripting in Glide, Jelly, and Jelly Script- Web services integration (SOAP, REST, JSON, XML)- ServiceNow Service Portal development- ServiceNow UI Scripting and UI Policies- ServiceNow Automated Testing Framework (ATF)- ServiceNow Workflow design and development- ServiceNow Performance Analytics and Reporting- ServiceNow CMDB and Discovery Meet the Team! Riverside University Health System (). EXAMPLES OF ESSENTIAL DUTIES <ul><li>Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.</li><li>Analyze projects; document new organizational processes; generate reports for management on new technology.</li><li>Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.</li><li>Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.</li><li>Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.</li><li>Implement new and modified processes and systems by performing design, application development, installation and testing.</li><li>Modify software; customize business applications and interfaces.</li><li>Coordinate and communicate with end users, management, staff, and vendors on project issues and status.</li><li>Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.</li><li>Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.</li><li>Maintain, support, and administer IT systems.</li><li>Provide customer support, training, and problem analysis for software applications. </li></ul>Education: MINIMUM QUALIFICATIONS Completion Of 30 Semester Or 45 Quarter Units From An Accredited College Or University, Preferably With Coursework In Computer Science, Computer Information Systems, Data Processing, Information Management, Or a Related Field To The Assignment. (Additional Qualifying IT Job-related Experience May Substitute For The Required Education On The Basis Of 30 Semester Or 45 Quarter Units Equaling One Year Of Full-time Experience).Experience: Four years of successful journey level IT job-related experience, one year of which included IT experience in a healthcare setting, preferably a medical center, and one year which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement). Knowledge Of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels. Other RequirementsLicense/Certificate: Possession of a valid California Driver's.SUPPLEMENTAL INFORMATION Application DeadlineThis is a continuous recruitment and will remain posted until the position has been filled Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice. Reasonable AccommodationsThe County Of Riverside Is Committed To Providing Reasonable Accommodation To Applicants As Required By The Americans With Disabilities Act (ADA) And Fair Employment And Housing Act (FEHA). Qualified Individuals With Disabilities Who Need a Reasonable Accommodation During The Application Or Selection Process Should Contact The Recruiter For The Position Noted Above. For Additional Information And/or To Obtain The Appropriate Form For Requesting a Reasonable Accommodation, Please Visit The Disability Access Office Web Page Located At: Degree Verification: Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( ) or Association of International Credential Evaluators, Inc. ().*** Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report. *** Veterans' PreferenceThe County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policyWhat's Next?This recruitment is open to all applicants. Applicants who are currently County of Riverside employees and/or current employees of the RUHS may be considered before other applicants depending on the volume of the applications received. Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. GENERAL INFORMATIONIf you have any questions regarding this posting, please contact contact the Angela Tavaglione at atavaglione@rivco.org. If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at or toll-free 1-855-524-5627. General Application Information: Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, A pre-employment physical examination and background check may be required. MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans. Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the listMISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024. A new member is defined as any of the following:A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members". Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note: This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,Option 2. If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options. VACATION ACCRUAL (Bi-Weekly Accrual): 0 YesNo 02 Select the answer that best describes your current driver license status: I have a valid California Class A license.I have a valid California Class B license.I have a valid California Class C license.I am able to obtain a valid California driver license.I currently have a valid out-of-state driver license, and am able to obtain a valid California driver license.I do not have and/or I am not able to obtain a California driver license. 03 What is the highest level of education you have from an accredited college or university with major coursework in computer science, computer information systems, data processing, information management, or a closely related field? None of theseLess than 30 semester or 45 quarter unitsAt least 30 semester or 45 quarter unitsAt least 60 semester or 90 quarter unitsAt least 90 semester or 135 quarter unitsAt least 120 semester or 180 unitsI have my Associates degreeI have my Bachelors degreeI have my Masters degreeI have my Doctorate degree 04 How many years of journey level IT job-related experience do you have which included project management, systems analysis, preparing systems requirements, functional specifications, and technical requirements? No ExperienceLess than 1 year1 year or more, but less than 22 years or more, but less than 33 years or more, but less than 44 years or more, but less than 55 years or more 05 Do you possess at least one year of either lead person duties or technically advance IT job-related work? YesNo 06 How many years of experience do you possess supporting IT systems in a medical center or healthcare setting? NoneLess than 1 year1 year or more, but less than 22 years or more, but less than 33 years or more, but less than 44 years or more 07 Do you have understanding of HIPPA rules and regulations? YesNo 08 Do you possess a current Project Management Professional (PMP) certification? YesNo 09 How many years of experience do you have conducting systems analysis related to networks and servers? NoneLess than 1 year1 year or more, but less than 22 years or more, but less than 33 years or more, but less than 44 years or more 10 Please select systems/software listed below that you have administrative level experience? DNN SoftwareDrupalSharePointMicrosoft VisioNone of these apply to me 11 What is your experience with ServiceNow administration? I have not had experience, education, or training in this area.I have performed this activity on the job under close supervision.I have performed this activity on the job, independently on a regular basis.In addition to independently performing this activity as a regular part of my job, I have supervised and/or trained others in this area. 12 What is your experience with Drupal? I have not had experience, education, or training in this area.I have performed this activity on the job under close supervision.I have performed this activity on the job, independently on a regular basis.In addition to independently performing this activity as a regular part of my job, I have supervised and/or trained others in this area. 13 Do you have experience managing Service Level Agreements (SLAs)? YesNo 14 I acknowledge that:1) I have read and understand the information contained on the job posting for the positions to which I am applying, including the need for overtime on-call and on rotation. 2) My answers to the job application questions must reflect the education and/or work experience in the application. YesNo Required Question

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