Jones Lang LaSalle Incorporated

At times serve in a SME role supporting account leads and manager with activities related to starting up new accounts or restructuring existing accounts, lead the implementation of existing new or improved account service delivery procedures, updating account play-books and data warehousing technology ensuring alignment with Client goals and objectives, KPIs and JLL best practices. LEED, AIA, PE, PMP preferred. Position may work primarily at JLL Office, work from home, at client site or project location or varying combinations of all but in each case will include high daily client and contractor interaction.. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.. You re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen).

lead director

IPS Account Lead Director, PDS Projects page is loaded <h3>IPS Account Lead Director, PDS Projects</h3> Apply remote type On-site locations Dallas, TX SAN ANTONIO, TX Austin, TX Houston, TX time type Full time posted on Posted Yesterday job requisition id REQ343416 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you ve got deep experience in commercial real estate, skilled trades, and technology, or you re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Job Responsibilities:Deliver Client Satisfaction * Work with Manager to execute the strategy of the account plan ensuring continuous alignment with the client objectives and interests * Ensure a consistent, positive, productive and team oriented culture is maintained that aligns with Firm s principles * Drive the account plan to deliver high quality measurable results which exceed the client s expectations and Firm goals and objectives * As the SPOC for account(s), deliver projects through local markets resources, and client project resources and leverage experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators * Proactively solicit and respond to feedback and input from client * Establish and maintain effective relationships with customers and gain confidence, trust and respect in members of the client, the account team and the Firm*Implement firm best practices and opportunities to improve service delivery and benefit to Client* Maintain an evergreen and always improving approach to day-to-day operations, procedures and service delivery methodologies used on account inclusive of practicing JLLs continuous improvement process* At times serve in a SME role supporting account leads and manager with activities related to starting up new accounts or restructuring existing accounts, lead the implementation of existing new or improved account service delivery procedures, updating account play-books and data warehousing technology ensuring alignment with Client goals and objectives, KPIs and JLL best practicesApplicable to variable resources and Markets based professionals:* Develop relationships internally with PDS Markets Leads to ensure appropriate experience level project delivery resources are assigned to projects in support of the account plan* Partner with PDS Markets Leads when securing project delivery resources to ensure the compensation allocated between cost centers is reasonable, logical, follows policy and does not burden or negatively impact either party s expected financial performance. * Communicate sufficiently in advance sharing clear expectations of Markets resources, account specific tools to be leveraged, an up-to-date account play-book, detailed outline of Markets responsibilities and scope of services, and special account requirements. * Monitor project delivery progress and performance and provide continued support to ensure success addressing any issues not meeting account expectations immediately with Markets Leads * Recognize and bring awareness to successesContribute to Account / Firm Financial Results * Manages account financials to ensure plan is met or exceeded in both growth and profitability * Retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography * Mitigate risk for the organization by ensuring A/R is maintained below 60 days payable Contribute to the Growth of the Firm * Recognize opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform * Become a reference for best-in-class service delivery that can be leveraged to expand JLL's business * Bring to the organization any leading practices and/or innovations developed on the account to the Firm * Identify opportunities both on account and within professional network to generate additional revenue engaging the right cross-functional resources to win * Become internal reference for best-in-class service delivery that can be leveraged to expand* Partner with manager and peer Account Leaders to ensure consistency where such benefits the Firm and Clients as well as contribute to the continued improvement, growth and evolution of the overall IPS Markets Team * Produce and present an annual Account Plan and related client business plan to include key objectives; client satisfaction results; summary of value add activities; and outlines growth/expansion opportunities to achieve. * Understand the fundamentals of the outsourcing business and the real estate industry* Facilitate and ensure comprehensive, periodic, and formal business reviews are conducted with the clientJob Requirements:* A bachelor s degree in addition to a broad range of business experience acquired through previous work experience * MBA or similar post-graduate studies highly desired * LEED, AIA, PE, PMP preferred* 3 to 5 years of relevant experience * Client Focus * Concise Communicator * Results Driven * Natural Coach * Drives Growth * Solutions Oriented * Firm KnowledgeablePhysical Work Requirements & Work Conditions:* Position may work primarily at JLL Office, work from home, at client site or project location or varying combinations of all but in each case will include high daily client and contractor interaction.* Face to face and/or remote daily interpersonal interaction is required in order to perform the job.* Travel will be based upon client and or account specifics and may at time be needed and can range from 0-4 nights per week.Location:On-site Austin, TX, Dallas, TX, Houston, TX, SAN ANTONIO, TXIf this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:<ul><li>401(k) plan with matching company contributions</li><li>Comprehensive Medical, Dental & Vision Care</li><li>Paid parental leave at 100% of salary </li><li>Paid Time Off and Company Holidays</li><li>Flexible and Remote Work Arrangements may be available</li></ul>About JLL For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com . JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . This position may require you to be fully vaccinated against COVID-19. If required, you ll be asked to provide proof that you re fully vaccinated upon your start date. You re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. <h3>Activate your Personal JLL Job Alerts</h3> Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .#J-18808-Ljbffr Associated topics: accounting, analyst, audit, cfa, chief finance officer, equity trading, finance, fiscal, investment banking, treasure

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