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IP Data Network Customer Support Engineer
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Full-time
- The incumbent will be responsible for remote support, configuration, testing and turn up of Ribbon's Neptune platforms.
- The Neptune family is a carrier-class MPLS-based, multiservice IP-optical transport systems that offers the best-in-class carrier Ethernet and IP transport solutions and routing capabilities.
- Knowledge of optical DWDM networks also a benefit but not required
- Perform equipment and network management SW upgrades.
- Provide semi-formal training classes as well as OJT to Customers as required.
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