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Intake Specialist
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Full-time
- Job Description The Intake Specialist is responsible for all phases of the Intake process including, but not limited to, answering calls from prospective patients, their families and referral sources, providing program, services, information, and triage, and completing the intake process for admission.
- The Intake Specialist exercises compassion, empathy, passion, and care in every interaction (calls, emails, texts, chats, etc.)
- Including but not limited to verification of identification card (ID’s), insurance card and/or prescription card, including scanning documents into KIPU. Collect co-pay and deductibles.
- Provide an orientation for release of information, confidentiality, and storage of valuables.
- Coordinate Family Medical Leave Act paperwork and documentation with Patient Experience Manager.
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