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Insomniac - Forbidden Kingdom Music Festival Seasonal Box Office Attendant
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Part-time
- THE ROLE The Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas.
- RESPONSIBILITIESActively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order.
- Quickly and efficiently identify a customer’s will call order by verifying all pertinent customer information including the customer’s name, email and credit card in order to distribute tickets to patron’s properly.
- Resolve any scanning issues that may occur with a patron’s ticket at the gate in a timely and courteous manner.
- Accurately administer cash and credit card transactions with Front Gate POS system.
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