Upvote
Downvote
Initial Assistance Representative Clerk - Area 3 12 - Month Roster (Amended)
Share Job
- Suggest Revision
Full-time
- Provides specialized clerical assistance to Tax Resolution Representatives (TRR's), Tax Specialists, and other support personnel by assessing taxpayer needs and directing them to the appropriate individual or area in addition to controlling walk-in area traffic flow and demands.
- Controls reporting systems that track taxpayer utilization of IRS products and services.
- Makes initial determinations on filing extensions, assigns Employer Identification Numbers, processes Power of Attorney requests, resolves and assists taxpayers with entry discrepancies at kiosk terminals and inquiries on basic tax law, forms, and IRS services such as W-2, W-7, obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, and VITA locations.
- Standard Position Descriptions (spd)
- Visit the IRS SPD Library to access the position descriptions.
Active Job
Updated 20 days agoSimilar Job
Relevance
Active