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Information Technology Desktop Support
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- The IT Support Desk Analyst is responsible for providing first-level technical support to end-users, managing IT ticket resolution, and contributing to overall IT operations.
- Provide first-line technical support to end-users via phone, email, and in-person interactions.
- Document and track all support incidents and resolutions in the IT ticketing system.
- Coordinate with IT vendors for hardware, software, and service delivery.
- Bachelor's degree in Information Technology or related field preferred.
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