Interior Health Authority

Interior Health is seeking a permanent full time Indigenous Patient Navigator (IPN) to join our Mental Health & Substance Use team in Creston, B.C. This position, with a key focus on community mental health and substance use services, also plays a vital role in supporting clients in navigating through various hospital and community services in the region.. The Indigenous Patient Navigator (IPN) works as part of the Interdisciplinary Care Team and, as required, acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered.. Coordinates client/family spiritual care requests and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and customs.. Creston boasts many local Artisans with skills such as blacksmithing, pottery, quilting, broom-making and painting and display their creations at annual events such as the Arts and Culture Festival and Art Walk. If you are seeking to relocate, Creston has a complete range of services and facilities, which provide for a comfortable and satisfying lifestyle.. Although primarily an agricultural centre with a focus on fruit production, the community’s economy is also dependent upon forestry, manufacturing, mining and tourism.

patient navigator

Salary range for the position is $65,800 to $94,700. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.Who are we looking for?Do you have experience working with mental health and substance use(MHSU) services, are culturally centered, and have knowledge of federal, provincial, territorial, regional, and Indigenous organizations? Interior Health is seeking a permanent full time Indigenous Patient Navigator (IPN) to join our Mental Health & Substance Use team in Creston, B.C. This position, with a key focus on community mental health and substance use services, also plays a vital role in supporting clients in navigating through various hospital and community services in the region. Additionally, it extends its support to a broad spectrum of health services across the Creston Valley area, encompassing those provided by Interior Health and Indigenous partners. The IPN is committed to employing culturally sensitive practices in both relationship building and service delivery, aiming to enhance patient experiences through effective collaboration with interdisciplinary teams within Interior Health and Indigenous Nations across Canada.Some of the Benefits of Joining Interior Health:• An attractive remuneration package• Excellent career prospects• Employer paid training/education• Employer paid vacation• Medical Service Plan• Employer paid insurance premiums• Extended Health & Dental coverage• Municipal Pension Plan• Work-life balance How will you create an impact?The Indigenous Patient Navigator (IPN) works as part of the Interdisciplinary Care Team and, as required, acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered. The IPN works with Indigenous people located in the assigned Interior Health (IH) service area across varying sectors of health (e.g., acute care, residential services, mental health, public health, and home health services), depending on the local service area.Some Key Duties may include: •Provides consultative and navigational services for health professionals, the community, and clients to understand and identify client needs by supporting cultural interpretation and/or health literacy translation services and by supporting culturally-competent practice (e.g., access, system barriers, and navigation challenges).•Provides support and acts as a resource, as required, for healthcare providers, including primary healthcare physicians, regarding the provision of culturally-safe care. Coordinates client/family spiritual care requests and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and customs. Coordinates and provides community resources and connections to Indigenous spiritual services as required. Supports connection to community services such as Indigenous translators.•Provides client support services within the hospital care system/community by initiating and maintaining working relationships with Indigenous clients to assess their needs and ability to access and receive culturally-safe care. Supports clients, as requested in the assigned service area, to understand, access, and navigate acute care, home health, community, mental health, addictions, chronic disease, and public health services. Assists clients in addressing their concerns by linking with the IH complaint process.•At the client or healthcare provider’s request, the IPN provides client support services related to discharge planning by participating in the discharge planning process, including assisting in the early identification and assessment of clients’ needs and liaising with the appropriate community and IH program and services.•Provides client-specific navigation of services for Indigenous clients in conjunction with an interdisciplinary team that may include such work as attending bed meetings, supporting staff with client/family culturally-safe needs assessment, checking for referrals and attending health-related service rounds. As required, coordinates client referrals to and from interagency, Indigenous communities, urban Indigenous organizations, and other health programs and services. •Provides a link between Indigenous communities and IH healthcare providers and supports Indigenous peoples’ understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable. Provides information regarding the provision of and access to healthcare programs and services to Indigenous clients, families, and communities.The quiet community of Creston is located south of Kootenay Lake in the heart of the Rockies Region in Southeast BC and is nestled between the Purcell and Selkirk Mountains. Creston boasts many local Artisans with skills such as blacksmithing, pottery, quilting, broom-making and painting and display their creations at annual events such as the Arts and Culture Festival and Art Walk. If you are seeking to relocate, Creston has a complete range of services and facilities, which provide for a comfortable and satisfying lifestyle. Known as “The Valley of the Swans,” the Creston Valley is a breathtaking combination of snow-capped mountain peaks, fields of grain, deep clear lakes and wide-open spaces. Although primarily an agricultural centre with a focus on fruit production, the community’s economy is also dependent upon forestry, manufacturing, mining and tourism.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces.

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