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Implementation Manager
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Full-time
- The Implementation Manager is responsible for the planning, organizing, and management of launch tasks and resources to bring about the successful completion of client program launch goals and objectives.
- Owns Pre-Sale Alignment (Sales, Engineering, Solutions and Rewards).
- Oversees the program launch plans in partnership with Maritz Client Success Manager.
- Ensures that ICX processes are followed in coordination with the Customer Success Manager.
- Owns the tactical project management of the platform launch, working closely with the TSS and CSM to ensure processes/tasks are aligned.
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