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Hybrid Work - Need System Engineer
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Full-time
- NOC Engineer II will provide second level technical support and services and is responsible for analyzing, installing, configuring, maintaining and repairing network infrastructure and application components.
- The NOC Engineer I is also responsible for the proactive monitoring, hardware and software trending, scheduling follow-ups, reporting and registering of incidents/requests communicated by the clients.
- Support disaster recovery solutions and executes Severity/Crisis Management process with communication to IT department, and other departments including management, vendors and clients during a planned or unplanned outage.
- 5+ years of working knowledge and diagnosis skills of Hardware/Software such as: Laptops and Desktops Computer Networking, Network Printers, Scanners, Ethernet, LAN/WAN, AD, DNS, Microsoft Office Applications, Citrix, Internet Protocols, Wireless Networking Protocols, Ticketing Systems, and VoIP Phone system.
- Switching: L2 switching, VLAN, VTP, RSTP, Port security
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